FAQ

1. About product material and durability
Q: What materials are inflatable products made of? Are they durable?
A: Our products are made of high-strength environmentally friendly PVC material with excellent wear and weather resistance. Under normal use conditions, our inflatable products can remain undamaged for many years.
 
2. About product safety
Q: How to ensure the safety of inflatable products?
A: All our products have undergone rigorous safety testing and meet international safety standards. In addition, we also provide detailed instructions and precautions to ensure safe use by users.
 
3. About customization service
Q: Do you provide customized inflatable products?
A: Yes, we do. Whether you need a unique design or a specific size, our professional team can provide personalized solutions according to your needs.
 
4. About product maintenance and care
Q: How to properly maintain and care for inflatable products?
A: We recommend cleaning the product with clean water and mild detergent after each use and storing it in a dry and ventilated environment. Avoid direct sunlight and contact with sharp objects to extend the life of the product.
 
5. About Product Shipping
Q: Do you provide international shipping services?
A: Yes, we provide global shipping services. No matter which country you are in, we can ensure that the products are delivered safely and quickly.
 
6. About Product Warranty
Q: Do inflatable products provide warranty services?
A: Yes, our products provide a certain warranty period. If there is a problem of non-artificial damage during use, we will provide free repair or replacement.
 
7. About Product Installation and Operation
Q: Are inflatable products easy to install and operate?
A: Our inflatable products are simple in design and easy to install and operate. The instructions included with the product detail the installation steps and usage methods, allowing you to get started easily.
 
8. About Product Size and Capacity
Q: Are inflatable products available in a variety of sizes and capacities?
A: Yes, we provide inflatable products in a variety of sizes and capacities to meet the needs of different customers. If you have special requirements, our team can also provide customized solutions.
 
9. About Product Certification
Q: Are inflatable products certified by international quality?
A: Our inflatable products have passed ISO9001 quality management system certification and other relevant international standards certification to ensure product quality and safety.

 
10. About Customer Service
Q: How to contact the customer service team?
A: You can contact our customer service team through our official website, email or WhatsApp. Our team is always ready to help you and answer your questions.